Email and Chat Support.
We provide Email Chat Support Service to organizations that have high web traffic and many email inquiries. Our agents are available 24 hours 7 days a week to give real-time feedback and resolve your customer issues and concerns through email inquiries or live chats through your websites.
Why our Email Chat Support Service?
Our Email Chat Support Service puts your customer first and saves them the frustration and disappointments attributed to:
- Making phone calls,
- Figuring out which keys to press,
- And the long wait time just to speak with your company representative.
We greatly contribute to the level of satisfaction felt by your customers because our agents are flexible when assisting your customers and add personality to their replies to give your brand a human touch and response. We strive to comprehend your customer’s concern and address them as quickly as possible.
Our 24 hours 7 days a week live chat support is particularly important as it is an Internet service that allows you to attend and communicate to your customers in real time with a customer service agent by using an instant messaging (IM) application that we integrate to company’s Web site.
This service is also used to generate leads for your business and gather insights and analytics about your website visitors.
Email is normally the primary mode of data and information transmission as well as customer relationship management for many organization. As a result, we offer Email support services for technical as well as non-technical products and services.
Work with the best Email Chat Support Service to handle all your customer’s web-based communications, while you focus on what you do best. Work with a talented team of Virtual Assistants.
Contact us to learn more about this service or get a free quote.