What we do
Data and Records Digitization
Organizations that have large volumes of analogue data (documents in hard copy) can increase efficiency through space utilization, faster retrieval and enhanced security through authentication of users. We offer services in:
- Conversion of hard copy data and image-based documents into digital formats.
- Provision of digital and archiving solutions to manage, store, search, retrieve, and recover data/documents
Data Mining and Curation
The internet offers many opportunities to mine for information and has become a significant research tool. Through data mining, our team extracts raw information from different sources and delivers it in a systematic, well-arranged format that can be analyzed and accessed easily.
We convert substantial volumes of hard copy and image based forms into digital
formats. Quality and accuracy is guaranteed through double data entry.
Data Collection & Data Analysis
We collect raw data through various methods such as phone surveys and field
work. We thereafter transfer this data into client usable formats
We assist our clients in labelling voluminous images by classifying and making the images searchable and by adding notes, comments, captioning and tagging. The images are tagged using sophisticated software for different purposes which include:
- Machine learning – feeding computers with the required algorithms e.g. object detection purposes.
- Naming people in photos by assigning specific captions and comments to specific images
Our team is trained and equipped to offer services in the areas of tech support, tele-support, and customer service. We provide both inbound and outbound call support to our client’s and their customers. Clients can use our contact services for:
- Improving customer support by having a team of qualified customer service executives available 24/7
- Saving costs while outsourcing operational costs