Customer Support Services
Effective and efficient customer support is important to any business and it crucial to growing a loyal customer base. We have scalable team Trained agents that will provide you with a personalised call centre support and online real-time email and chat support for your customers 24 hours 7 days a week.
Adept Technologies offers personalized customer support services for your customer base in the following areas to assist you reach your business objectives and serve your customers:
· 24 hours 7 days a week call centre
· Live chat and Email support
· Social Media Community Management
Our agents are trained and well-equipped to provide personalised responses to ensure that your clients feel supported 24/7.
1. Call Centre
Our team is trained and equipped to offer services in the areas of tech support, telesupport, and customer service. We provide both inbound and outbound call support to our client’s and their customers.
2. Email &
We provide real time feedback through chat and email support to customers seeking to resolve ad hoc questions, challenges and concerns relating to a product or service.
3. Social Media Management
We live in an ever-increasing digital world and social media is an important aspect of building an online brand to business. We provide you with professional social media management for different platforms as well as online reputation management for your brand.