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Our Leadership Development Program

In Summary Adept Leadership Development Program is geared towards Nurturing our team to be leaders of tomorrow not only within Adept but future leaders of the World

Nurturing an inclusive culture begins in the family.

Home is the first place to foster openness and a culture of inclusion.

The Adeptors are a family, and  Adept is home to many brilliant young people.

We believe in the nurturing of effective leadership that unlocks people’s potential and even enthusiasm.

Adept Leadership Development Program

The Adept career journey is geared towards nurturing talent and more importantly, developing young people to the leaders of Tomorrow, hence deliberately provide tools, training, and support to enhance our future and that of Kenya.

We are able to provide on the job training and even promote from within the organization.

This is in line with our mission, which is to Coach, Mentor and Empower Young People.

Our Approach

We task our team in the Leadership Development program to perform duties that are above their salary grade level. We do this with the guidance and supervision of their superiors because this help broadens their skills and efficiency in their various projects and assigned tasks.

The  Two Categories of this Program

Talent Development Program

Firstly, the Talent Development Program aims at creating our first level of leaders. this is what we call first line Managers and these are our Quality Analysts and quality assurance team.

How We Select the Team.

We use our performance management system to evaluate and select high performing agents during our annual appraisal.

In addition to on job performance, we check the attitude of the agent.  A skill can be trained but an attitude to learn should come from within.

Management Development Program

This program grows our first line managers to the second line management.

Our aim is to better equip our agents so that they are able to perform better in their role.

At the end of it all, we are able to nurture them within the organization until they can be team leaders in various projects we undertake.

If you would like to be a part of our Social Impact Initiatives. Click here to get in touch with us. We like partnering in ensuring we make this world a better place!

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Transcription in Kenya | Being a Kenyan; Trying to earn that extra Cash

Transcription in Kenya; Now if you ask most people in Kenya what transcription is the answer would be, “I don’t know.”

Adept Technologies TranscriptionThis is because Transcription in Kenya is not very popular although, in the recent years, its popularity has slightly increased.

The spark in interest has emerged a number of Kenyans have turned to working online given the busy schedules.

The need to make that extra cash has also led to the Growth of Transcription in Kenya.

As companies are realising the benefits of outsourcing transcription services many Kenyans have taken that opportunity to make some cash. Transcription in Kenya is done as a full-time job but many are still going about it as a part-time job. Reason? Transcription is not as easy as one would think. Listening to an audio while typing it out is not an easy task more so when faced with audio with a lot of background noise or speakers with a heavy accent.

Another factor that has contributed to the continuous growth of Transcription in Kenya is because most Kenyan are taking transcription jobs as a part-time job is because there are high and low seasons. Transcription jobs are not always available throughout the year. There comes a point when the demand goes down thus the need to have a backup plan (read 9 to 5 job).

Some have perfected the art of transcription; they are fast and good with just about any accent. We will call them transcription gurus. Of these, some are kind enough to offer training services to newbies free of charge, while others do it at a fee (again, that extra cash does come in handy). Not many landlords would accept your kind gestures in lieu of the rent or are there any who would? No? Didn’t think so.

So How Does One Start?

Transcription services Adept

For those who are not lucky enough to be taken under the wings of the gurus fret not. This is the era of the internet. What is that popular motto doing rounds on campus again? What Google has I have?

There is an uncounted number of free eBooks and guides on how to go about perfecting the art of transcription online. All you have to do is have internet access, a computer, headphones and transcription software you are good to go. Then you can proceed to pray to God that you don’t experience a power blackout in the middle of your transcription.

If you put in time and efforts it does not take long to master the art of transcription. The key is to have good grammar skills and get into the audio, really get into it. Follow what is being said, don’t just type passively. You are more likely to make mistakes this way.

Several pages have been formed on Facebook bringing Kenyan transcribers together to form somewhat a community to offer support and advice to fellow transcribers. Such pages include Awesome Transcribers in Kenya a closed group with 11,725 members and counting, Transcribers Kenya: Working Online from Home and Creating Wealth another closed group with 2, 743, Reach Transcribers in Kenya also a closed group with 1313 members to mention but a few.

Beware of Conmen; Transcription in Kenya

In as much as these groups are set up to provide support not all the members of these groups are here for genuine reasons. Some are out to make money by conning others. The admins of the group might try as much as possible to weed out such members but trust me there are always more of them lurking somewhere waiting for an opportunity. It could be through offering non-existent training services or bogus study materials at a fee or selling ‘imaginary’ data bundles or modems at dirt cheap prices. Always be wary.

For those not brave enough to go the DIY way there are well-established and reputable companies like Adept Technologies Ltd who are willing to hire inexperienced transcribers and even offer free training. Many have chosen to go the company way as it is ‘less risky’. They provide you not only with the training but also the computer, headphones and did I mention the internet. No spending money on data, just make sure you show up and be ready to learn. Yeah, nothing comes for free you have to put in the effort to learn and actually learn.